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Complaints & Compliments

We welcome your feedback whether offering a suggestion or observation, expressing satisfaction or dissatisfaction with the service you have received from any of our Professionals agents or salespeople.

Initially we encourage direct discussion with the salesperson or agency management who you have been dealing with.
 
You can place your feedback in writing using the forms provided below and forward this to the office and/or ourselves for followup and contact with you.
 
Once completed, please feel free to hand your feedback to any of our staff, to forward it to your local office or to the address, fax number or email below.
 
Also available to you is the Government, Justice Department Real Estate Agents Authority which you can access directly at any time in respect of a complaint.  Details of their complaints process and their contact details can be found on the Authority Website
 
We thank you for your communication and taking the time to make contact with us.

Kind Regards
Professionals Real Estate Group
National Service Centre
PO Box 74-024
Greenlane
Auckland, 1546
 
Telephone: +64 9 529 0361
Facsimile: +64 9 529 0348
Email us